Our Mission

Propel Industries specialises in innovative new products for the construction industry. We’re breaking away from old schools of thought into an age of new design and greater choice. And we’re bringing you along with us.

Our philosophy is simple: ‘To provide all New Zealanders with innovative products that solve common problems at an affordable price.’ What more could you want

We’re different because we’re about you. No more monopolies or lack of choice. We want to give you a wide range of choice, at a price that suits you and your customers.

We’re accelerating innovation by listening to our consumers. We want all New Zealanders to benefit from our products. And we’ll make it our priority to have our products available from building merchants all over New Zealand.

We’re all about quality products and customer service. We take pride in what we do. In an age where it seems there’s less and less service available for merchants, our point of difference is that we’re stepping up on customer care.

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How do we do this?

We’ve got an online portal available 24/7 to deal with  your queries. You’ll never be out in the cold — we’ll process your requests any time of the day, any day of the week. We’ve also got service agents available nationwide. We guarantee to resolve any queries within 48 hours. We also offer extensive warranties and have a large inventory of spare parts — no problem is ever a big problem to us.

To help you keep your customers happy, we can arrange urgent shipping requests on demand. We also understand how important weekend sales are. So we’re available to take calls on Saturdays and Sundays, from 10am to 4pm.